Privacy Policy

Privacy Policy – The Messy Patch, Australia

www.themessypatch.com.au

Last updated: 31/01/2026

Who We Are

The Messy Patch is a child-facilitated play space. Children must be supervised at all times by their caregiver, and caregivers are fully responsible for their child’s safety and supervision while on our premises.

What Information We Collect

When you use our website or book a session, we may collect:

• Caregiver name

• Email address

• Phone number

• Booking and attendance details

• Payment information (processed securely by Wix and its payment providers)

We do not knowingly collect personal data directly from children.

How We Use Your Information

We use your information to:

• Manage bookings and sessions

• Communicate with you about your booking

• Process payments

• Improve our services and website

• Meet legal and safety obligations

Booking & Payments

Bookings and payments are handled through Wix. We do not store or have access to your full payment details.

Children’s Privacy

The Messy Patch is designed for children, but our website, booking system, and communications are intended for caregivers only.

Caregivers:

• Must supervise children at all times

• Accept full responsibility for their child’s safety and behavior

• Provide any required information on behalf of the child

Sharing Your Information

We do not sell your personal data.

We may share information only with:

• Wix and its services (booking, hosting, analytics, payments)

• Service providers needed to run our business

• Authorities if legally required

Cookies & Analytics

Our website uses cookies and basic analytics to help it work properly and understand how visitors use the site. You can control cookies in your browser settings.

How We Protect Your Data

Our website is hosted on Wix, which uses secure servers and standard security measures. While no system is 100% secure, we take reasonable steps to protect your information.

Your Rights (GDPR & US)

You may have the right to:

• Access the personal data we hold about you

• Ask for corrections or deletion

• Withdraw consent

• Request a copy of your data

To make a request, contact us using the details below.

How Long We Keep Data

We keep personal information only as long as necessary for bookings, legal requirements, and business records.

Contact Us

If you have questions about this policy or your data:

The Messy Patch
📧 Email: happimess@themessypatch.com.au